Ford Transit Connect (2016 year). Manual — part 67

Troubleshooting

Action

Condition

Message

No action required. This
message should disappear
shortly.

Radio requires more than
two seconds to produce
audio for the selected
channel.

Acquiring…

If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.

There is an internal module
or system failure present.

Satellite antenna fault

SIRIUS system failure

Tune to another channel or
choose another preset.

The channel is no longer
available.

Invalid Channel

Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.

Your subscription does not
include this channel.

Unsubscribed Channel

The signal is blocked. When
you move into an open area,
the signal should return.

The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.

No Signal

No action required. The
process may take up to
three minutes.

Update of channel
programming in progress.

Updating…

Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.

Your satellite service is no
longer available.

Questions? Call

1-888-539-7474

Use the channel guide to
turn off the Lock or Skip
function on that station.

All the channels in the
selected category are either
skipped or locked.

None found

Check Channel Guide

No action required.

SIRIUS has updated the
channels available for your
vehicle.

Subscription Updated

AUDIO INPUT JACK

WARNINGS

Driving while distracted can result in
loss of vehicle control, accident and
injury. We strongly recommend that

you use extreme caution when using any
device or feature that may take your focus
off the road. Your primary responsibility is
the safe operation of your vehicle. We
recommend against the use of any
handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving.

For safety reasons, do not connect
or adjust the settings on your
portable music player while your

vehicle is moving.

Store the portable music player in a
secure location, such as the center
console or the glove box, when your

vehicle is in moving. Hard objects may
become projectiles in a collision or sudden
stop, which may increase the risk of serious
injury. The audio extension cable must be
long enough to allow the portable music
player to be safely stored while your
vehicle is moving.

The auxiliary input jack allows you to
connect and play music from your portable
music player through your vehicle speakers.
You can use any portable music player
designed for use with headphones. Your
audio extension cable must have male
one-eighth inch (three and one-half
millimeter) connectors at each end.

1.

Make sure your vehicle is stationary
with the radio and portable music
players turned off.

2. Plug the extension cable from the

portable music player into the auxiliary
input jack.

3. Switch the radio on. Select either a

tuned FM station or a CD.

4. Adjust the volume as desired.

5. Switch the portable music player on

and adjust its volume to half its
maximum level.

6. Press AUX until LINE or LINE IN

appears in the display. You should hear
music from your device even if it is low.

7.

Adjust the volume on your portable
music player until it reaches the volume
level of the FM station or CD. Do this
by switching back and forth between
the AUX and FM or CD controls.

USB PORT

(If Equipped)

E142604

The USB port allows you to plug in media
playing devices, memory sticks and charge
devices (if supported). See SYNC™ (page
274).

MEDIA HUB

(If Equipped)

The media hub is located in the center
console and has the following features:

E163858

C

B

A

USB ports

A

Audio input

B

SD card slot

C

AUDIO TROUBLESHOOTING

Rectification

Audio unit display

General error message for CD fault conditions, for
example cannot read the CD, data-CD inserted, etc.
Make sure the disc is loaded correctly. Clean and re-try,
or replace disc with known music disc. If error persists
contact an authorized dealer.

Please check CD

General error message for CD fault conditions. For
example a mechanism fault.

CD drive malfunction

Ambient temperature too hot – unit will not work until
it has cooled down.

CD drive high temp.

GENERAL INFORMATION

E198355

SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player. This allows you to:
•

Make and receive calls.

•

Access and play music from your
portable music player.

•

Use 911 Assist, Vehicle Health Report
and SYNC Services (Traffic, Directions
& Information).

*

•

Use applications, such as Stitcher, via
SYNC AppLink.

**

•

Access phonebook contacts and music
using voice commands.

•

Stream music from your connected
phone.

•

Text message.

•

Use the advanced voice recognition
system.

•

Charge your USB device (if your device
supports this).

*

These features are not available in all

markets and require activation.

**

Available AppLink enabled apps vary by

market.

Make sure that you review your device's
manual before using it with SYNC.

Support

The SYNC support team is available to
help you with any questions you cannot
answer on your own.